The Five9 adapters for Agent Desktop Toolkit are browser plug-ins for agents that provide stand-alone
Five9 telephony contact center capabilities that you can integrate with any Web-based CRM, ERP, or other
application. To implement the Five9 adapters for Agent Desktop Toolkit,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
Five9 Adapters for Salesforce empower salespeople, service representatives, and contact
center agents with the Five9 telephony and contact center capabilities inside a single
Salesforce desktop. Five9 has optimized the adapters to seamlessly fit into your Sales
Cloud or Service Cloud environment to give to your agents an intuitive interface that
minimizes training needs and maximizes productivity. To implement the Five9 adapters for Salesforce,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
Five9 adapters for Oracle Service Cloud integrate Five9 with Oracle Service Cloud.
Five9 provides telephony capabilities for users of Oracle Service Cloud and routes
incidents for Oracle Service Cloud email and chat channels. Five9 has optimized the
adapters to seamlessly blend into a single Oracle Service Cloud desktop, which provides
to your agents an intuitive interface that minimizes training needs and maximizes productivity.
To implement the Five9 adapters for Oracle Service Cloud,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
The Five9 Plus Adapter for Microsoft Dynamics 365 integrates Five9 with Microsoft Dynamics 365.
Five9 provides powerful telephony and blended agent capabilities to enhance your sales, service,
and marketing organization. Five9 has optimized the adapter to seamlessly fit into your Microsoft
Dynamics 365 environment to provide your agents with an intuitive and easy-to-use interface that
minimizes training needs and maximizes productivity. To implement the Five9 adapter for Microsoft Dynamics 365,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
The Five9 Plus Adapter for Zendesk integrates Five9 with Zendesk. Five9 has optimized the adapter
to seamlessly fit into your environment, which provides an intuitive interface that minimizes
training needs and maximizes productivity. To implement the Five9 adapter for Zendesk,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
The Five9 Adapters for NetSuite integrate Five9 with the NetSuite CRM application.
The adapters enrich the NetSuite user experience with a best-of-breed cloud solution
that provides Five9 telephony contact center capabilities in the NetSuite desktop.
Five9 has optimized the adapter to seamlessly fit into your environment, which provides
to your agents an intuitive interface that minimizes training needs and maximizes productivity.
To implement the Five9 adapter for NetSuite,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
The Five9 Plus Adapter for ServiceNow integrates a seamless omnichannel contact center solution in your ServiceNow
environment. Optimized for all versions of the ServiceNow desktop, Five9 provides a powerful and intuitive dialer,
telephony, blended-agent, omnichannel solution for agents, supervisors, administrators, and managers to drive smarter
customer engagement for better results.
To implement the Five9 adapter for ServiceNow,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.
The Five9 Adapter for Velocify integrates Five9 with the Velocify CRM application.
Five9 leverages the Velocify Web services to enhance Velocify with Five9 advanced telephony
and call center capabilities. To implement the Five9 adapter for Velocify,
download the guides and the resources for your adapter.
For additional assistance, contact your administrator.